Effective Date: January 16, 2025

Itito Strategies LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our services. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services to you and your customers.

Information You Provide Directly:

Contact Information: This includes your name, email address, phone number, and mailing address.

Payment Information: Details required to process payments for our services.

Business Data: Customer lists (including names, email addresses, and phone numbers) that you upload to our system for review management purposes.

How We Collect It:

Through forms on our website.

During the account creation and setup process.

From customer lists that you, as our client, securely upload to our platform.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

Service Delivery: To process payments, send review requests on your behalf, and provide the core functionalities of our review management and marketing automation systems.

Customer Engagement & Personalization: To improve your experience with our services, personalize your communications, and provide tailored support.

Service Improvement: To analyze usage patterns and feedback to enhance the features and performance of our services.

Important Note: We do not sell, rent, or share your personal information or your customers' information with third parties for their independent marketing or promotional purposes.

3. Data Storage and Security

Your data security is a top priority for us.

Secure Storage: Your data is securely stored on cloud servers, reputable third-party platforms such as GoHighLevel, and our internal databases. These services employ industry-standard security measures, including encryption and access controls, to protect your data.

Data Protection: We partner with services that prioritize data protection. We take reasonable precautions, including administrative, technical, and physical safeguards, to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is entirely secure, so we cannot guarantee absolute security.

4. Third-Party Sharing

We may share your information with trusted third-party service providers only when it is necessary to:

Facilitate Service Delivery: For example, with cloud hosting providers, email service providers, or payment processors that enable our services to function.

Improve User Experience: With analytics providers to understand how our website and services are used, helping us make improvements.

These third parties are carefully selected and are obligated to handle your data securely, responsibly, and in compliance with this Privacy Policy and applicable data protection laws. They are only permitted to use your information for the specific purposes for which it was shared.

5. Your Privacy Rights

You have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you.

Correction/Rectification: You can request that we correct any inaccurate or incomplete personal data.

Deletion/Erasure: You can request the deletion of your personal data from our systems.

Opt-Out: You can opt-out of certain data uses, such as receiving non-essential communications from us.

How to Exercise Your Rights:

To exercise any of these rights, please contact us by email at [email protected] or call us toll-free at (833) 980-1313. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Functionality: Cookies are used to ensure our website functions correctly (e.g., remembering your preferences).

Analytics: We use analytical cookies to understand how visitors use our website, which helps us improve its performance and design.

These cookies are primarily functional and analytical. You can typically set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

7. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes for which it was collected.

Provide our services to you.

Comply with our legal obligations (e.g., tax, accounting, or regulatory requirements).

Resolve disputes and enforce our agreements.

We will delete or anonymize your data when it is no longer necessary for these purposes, or when you request deletion, subject to any legal requirements to retain it.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

Email: [email protected] Phone: (833) 980-1313